1. Introduction
Welcome to Village Kesar. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from https://www.villagekesar.com (the “Site”). By placing an order on our Site, you agree to the terms of this policy.
2. Shipping Locations
We currently ship to addresses within India. We do not ship internationally at this time.
3. Shipping Methods and Timeframes
- Standard Shipping: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Delivery times vary depending on the shipping destination and selected shipping method.
- Express Shipping: Expedited shipping options may be available for select products. Please contact us at villagekesar89@gmail.com for more information.
4. Shipping Charges
Shipping charges are calculated based on the weight of the package, shipping destination, and selected shipping method. Shipping charges will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number.
6. Delivery Issues
If you encounter any issues with the delivery of your order, such as delayed delivery or non-delivery, please contact the shipping carrier directly or contact us at villagekesar89@gmail.com for assistance.
7. Shipping Restrictions
Some products may be subject to shipping restrictions due to their size, weight, or nature. We reserve the right to refuse to ship any product that is prohibited by law or carrier regulations.
8. Shipping Disputes
Village Kesar is not responsible for any shipping delays, lost or damaged packages, or other shipping-related issues once the package has been handed over to the shipping carrier. However, we will work with you to resolve any shipping disputes to the best of our ability.
9. Changes to This Policy
Village Kesar reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting to the Site.
10. Contact Us
If you have any questions or concerns about this Shipping Policy, please contact us:
Village Kesar
Email: villagekesar89@gmail.com
Phone: +91 9797151507
Address: Lethpora Pampore, Jammu & Kashmir – 192122, India